Shipping Policy
Shipping Policy
Thank you for shopping with OneHubShop! Here's everything you need to know about our shipping process.
Processing Time
All orders are processed within 1-3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Times
We ship worldwide via our trusted international courier partners, including Royal Mail and DHL, depending on your location and the item ordered. As we source products globally to bring you the best prices and variety, some items may ship directly from our international suppliers. Estimated delivery times are as follows:
- United Kingdom & Isle of Man: 7-14 business days
- Europe: 7-14 business days
- USA & Canada: 10-20 business days
- Rest of World: 10-25 business days
Please note these are estimated times and may vary due to customs, carrier delays, or other factors outside our control.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the items in your order. We occasionally offer free shipping promotions — keep an eye on our store for updates!
Order Tracking
Once your order has been dispatched, you will receive a confirmation email with a tracking number so you can follow your order's journey.
Customs & Duties
For international orders, customs fees or import duties may apply depending on your country's regulations. These charges are the responsibility of the customer and are not included in our prices or shipping costs.
Lost or Delayed Orders
If your order hasn't arrived within the estimated timeframe, please contact us at support@onehubshop.co.uk and we'll do our best to help resolve the issue.