Refund & Return Policy

Our Refund & Return Policy

We want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

Returns

You have 30 days from the date of delivery to request a return. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 5-10 business days.

Non-Returnable Items

Items that have been used or damaged after delivery
Personalised or custom-made items
Items marked as final sale

Damaged or Incorrect Items

If you received a damaged or incorrect item, please contact us within 7 days of delivery with photos of the item and we will arrange a replacement or full refund at no extra cost.

How to Request a Return

To initiate a return, please contact us via our Contact Us page with your order number and reason for return. We will provide you with return instructions.